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© 2025 🐻 designed by Nanthawan 💻
Medical Educational Technology
2011 - 2015
Bachelor of Technology Program Faculty of Medicine Siriraj Hospital, Mahidol University, GPA: 3.57/4.00
Education
Team Management
Interaction Design
UX Deliverable
UX Copywriting
Information Architecture
Wireframing
Prototyping
User Research
Storytelling
Presentation
Skills
Courses
NNG Master certificate in UX
Hello Design Thinking - IDEO U
User Research - IDF
Figma
Adobe Illustrator
Adobe Photoshop
Adobe XD
UserTesting
Google Workspace
Notion
Tools
Google Analytics
Mixpanel
Slack
InVision
Sep 2021 - Present
Design Lead - Honest Technologies co. ltd
Experience
Redesigned critical KYC onboarding experience, resulting in $2.5M incremental revenue and 5% completion rate improvement
Led omnichannel design initiatives across mobile apps, web platforms, and customer support touchpoints
Transformed users' negative perceptions of registration fees into understanding and customer conversion by developing a welcome call script that increased customer engagement.
Integrated user research, usability testing, and funnel analytics into product strategy and design decisions
Facilitated design thinking workshops with stakeholders to identify user pain points and define solution requirements
Implemented AI-powered research workflows, reducing analysis time by 40% and accelerating content and microcopy delivery
Managed design deliverables across 3 product squads, ensuring quality and timeline adherence
Kick-started user flows to help the team ramp up, led user research, and oversaw project delivery by estimating timelines, prioritizing tasks, and delegating work to ensure timely, high-quality outcomes.
Recruited, onboarded, and assigned tasks to new team members, facilitating smooth integration and strong performance.
Supported team members’ career growth through mentorship and performance evaluations, fostering professional development.
Used qualitative research and product analytics to shape design decisions. Partnered with PMs, engineers, and analysts to integrate voice of customer, usability testing, and funnel data into product strategy.
Created comprehensive user journey maps, identifying optimization opportunities across touchpoints
Delivered accessibility-compliant designs meeting international fintech standards and regulations
UX Design Specialist/Researcher - Digital Ventures Co., Ltd.
Jun 2018 - Aug 2021
Designed the B2P procurement-to-pay platform, leveraging blockchain to validate POs, GRs, and invoices between buyers and suppliers, and enabling loan requests from SCB before invoice due dates to improve cash flow.
Led usability research for the W-Plan wealth management platform, driving design improvements that enhanced user adoption
Consolidated multiple property apps into the Market Guide app; when direction was unclear, facilitated design thinking workshops with cross-functional teams to align on user-first solutions.
Conducted stakeholder interviews and user research, informing product strategy and design direction
Created scalable design systems across iOS, Android, iPad, and desktop platforms
Delivered comprehensive UX documentation, including personas, empathy maps, and customer journey mapping
Trained enterprise stakeholders on user research methodologies and user-centered design principles
Facilitated cross-functional workshops demonstrating the ROI of research-driven design decisions
Established scalable design system components to accelerate delivery and ensure consistency across products.
Dec 2015 - May 2018
Graphic, UX/UI Designer - Web Courses Agency
Designed and delivered a UX/UI curriculum for professionals seeking career transitions into design
Mentored 90+ individuals through structured learning programs, with a high success rate in career placement
Provided design consultancy services for startups and enterprises, delivering digital solutions and strategic guidance
Conducted design thinking workshops using structured frameworks for problem identification and solution development
Led stakeholder alignment sessions, ensuring project requirements and user needs were clearly defined
Created comprehensive learning materials covering user research, interaction design, and usability principles
Education
Medical Educational Technology
Bachelor of Technology Program
Faculty of Medicine Siriraj Hospital
Mahidol University, 2011-2015
GPA: 3.57/4.00
Courses
NNG Master certificate in UX
Hello Design Thinking - IDEO U
User Research - IDF
Skills
Team Management
Interaction Design
UX Deliverable
UX Copywriting
Information Architecture
Wireframing
Prototyping
User Research
Storytelling
Presentation
LIKE MY WORK?
WANT TO DISCUSS MORE?
Contact
© 2025 🐻 designed by Nanthawan 💻
LIKE MY WORK?
WANT TO DISCUSS MORE?
Contact
© 2025 🐻 designed by Nanthawan 💻
Tools
Figma
Adobe Illustrator
Adobe Photoshop
Adobe XD
Google Analytics
Invision
UserTesting
Notion
Slack
Mixpanel
Download resume
Sep 2021 - Present
Design Lead - Honest Technologies co. ltd
Experience
Redesigned critical KYC onboarding experience, resulting in $2.5M incremental revenue and 5% completion rate improvement
Led omnichannel design initiatives across mobile apps, web platforms, and customer support touchpoints
Transformed users' negative perceptions of registration fees into understanding and customer conversion by developing a welcome call script that increased customer engagement.
Integrated user research, usability testing, and funnel analytics into product strategy and design decisions
Facilitated design thinking workshops with stakeholders to identify user pain points and define solution requirements
Implemented AI-powered research workflows, reducing analysis time by 40% and accelerating content and microcopy delivery
Managed design deliverables across 3 product squads, ensuring quality and timeline adherence
Kick-started user flows to help the team ramp up, led user research, and oversaw project delivery by estimating timelines, prioritizing tasks, and delegating work to ensure timely, high-quality outcomes.
Recruited, onboarded, and assigned tasks to new team members, facilitating smooth integration and strong performance.
Supported team members’ career growth through mentorship and performance evaluations, fostering professional development.
Used qualitative research and product analytics to shape design decisions. Partnered with PMs, engineers, and analysts to integrate voice of customer, usability testing, and funnel data into product strategy.
Created comprehensive user journey maps, identifying optimization opportunities across touchpoints
Delivered accessibility-compliant designs meeting international fintech standards and regulations
UX Design Specialist/Researcher -
Digital Ventures Co., Ltd.
Jun 2018 - Aug 2021
Redesigned critical KYC onboarding experience, resulting in $2.5M incremental revenue and 5% completion rate improvement
Led omnichannel design initiatives across mobile apps, web platforms, and customer support touchpoints
Transformed users' negative perceptions of registration fees into understanding and customer conversion by developing a welcome call script that increased customer engagement.
Integrated user research, usability testing, and funnel analytics into product strategy and design decisions
Facilitated design thinking workshops with stakeholders to identify user pain points and define solution requirements
Implemented AI-powered research workflows, reducing analysis time by 40% and accelerating content and microcopy delivery
Managed design deliverables across 3 product squads, ensuring quality and timeline adherence
Kick-started user flows to help the team ramp up, led user research, and oversaw project delivery by estimating timelines, prioritizing tasks, and delegating work to ensure timely, high-quality outcomes.
Recruited, onboarded, and assigned tasks to new team members, facilitating smooth integration and strong performance.
Supported team members’ career growth through mentorship and performance evaluations, fostering professional development.
Used qualitative research and product analytics to shape design decisions. Partnered with PMs, engineers, and analysts to integrate voice of customer, usability testing, and funnel data into product strategy.
Created comprehensive user journey maps, identifying optimization opportunities across touchpoints
Delivered accessibility-compliant designs meeting international fintech standards and regulations
Graphic, UX/UI Designer -
Web Courses Agency
Dec 2015 - May 2018
Designed and delivered a UX/UI curriculum for professionals seeking career transitions into design
Mentored 90+ individuals through structured learning programs, with a high success rate in career placement
Provided design consultancy services for startups and enterprises, delivering digital solutions and strategic guidance
Conducted design thinking workshops using structured frameworks for problem identification and solution development
Led stakeholder alignment sessions, ensuring project requirements and user needs were clearly defined
Created comprehensive learning materials covering user research, interaction design, and usability principles
Education
Medical Educational Technology
Bachelor of Technology Program
Faculty of Medicine Siriraj Hospital
Mahidol University, 2011-2015
GPA: 3.57/4.00
Courses
User Research - IDF
NNG Master certificate in UX
Hello Design Thinking - IDEO U
Skills
Team Management
Interaction Design
UX Deliverable
UX Copywriting
Information Architecture
Wireframing
Prototyping
User Research
Storytelling
Presentation
LIKE MY WORK?
WANT TO DISCUSS MORE?
Contact
© 2025 🐻 designed by Nanthawan 💻
LIKE MY WORK?
WANT TO DISCUSS MORE?
Contact
© 2025 🐻 designed by Nanthawan 💻
Tools
Figma
Adobe Illustrator
Adobe Photoshop
Adobe XD
Google Analytics
Invision
UserTesting
Notion
Slack
Mixpanel
Download resume
Experience
Designed the B2P procurement-to-pay platform, leveraging blockchain to validate POs, GRs, and invoices between buyers and suppliers, and enabling loan requests from SCB before invoice due dates to improve cash flow.
Led usability research for the W-Plan wealth management platform, driving design improvements that enhanced user adoption
Consolidated multiple property apps into the Market Guide app; when direction was unclear, facilitated design thinking workshops with cross-functional teams to align on user-first solutions.
Conducted stakeholder interviews and user research, informing product strategy and design direction
Created scalable design systems across iOS, Android, iPad, and desktop platforms
Delivered comprehensive UX documentation, including personas, empathy maps, and customer journey mapping
Trained enterprise stakeholders on user research methodologies and user-centered design principles
Facilitated cross-functional workshops demonstrating the ROI of research-driven design decisions
Established scalable design system components to accelerate delivery and ensure consistency across products.
Jun 2018 - Aug 2021
Bangkok, Thailand
UX Design Specialist/Researcher -
Digital Ventures Co., Ltd.
Designed and delivered a UX/UI curriculum for professionals seeking career transitions into design
Mentored 90+ individuals through structured learning programs, with a high success rate in career placement
Provided design consultancy services for startups and enterprises, delivering digital solutions and strategic guidance
Conducted design thinking workshops using structured frameworks for problem identification and solution development
Led stakeholder alignment sessions, ensuring project requirements and user needs were clearly defined
Created comprehensive learning materials covering user research, interaction design, and usability principles
Dec 2015 - May 2018
Bangkok, Thailand
Product Designer & Educator -
Web Courses Agency
Redesigned critical KYC onboarding experience, resulting in $2.5M incremental revenue and 5% completion rate improvement
Led omnichannel design initiatives across mobile apps, web platforms, and customer support touchpoints
Transformed users' negative perceptions of registration fees into understanding and customer conversion by developing a welcome call script that increased customer engagement.
Integrated user research, usability testing, and funnel analytics into product strategy and design decisions
Facilitated design thinking workshops with stakeholders to identify user pain points and define solution requirements
Implemented AI-powered research workflows, reducing analysis time by 40% and accelerating content and microcopy delivery
Managed design deliverables across 3 product squads, ensuring quality and timeline adherence
Kick-started user flows to help the team ramp up, led user research, and oversaw project delivery by estimating timelines, prioritizing tasks, and delegating work to ensure timely, high-quality outcomes.
Recruited, onboarded, and assigned tasks to new team members, facilitating smooth integration and strong performance.
Supported team members’ career growth through mentorship and performance evaluations, fostering professional development.
Used qualitative research and product analytics to shape design decisions. Partnered with PMs, engineers, and analysts to integrate voice of customer, usability testing, and funnel data into product strategy.
Created comprehensive user journey maps, identifying optimization opportunities across touchpoints
Delivered accessibility-compliant designs meeting international fintech standards and regulations
Bangkok, Thailand
Sep 2021 - June 2025
Design Lead -
Honest Technologies co. ltd